dnata further expands its operations at London Heathrow

dnata, one of the world’s leading providers of air and travel services, has opened a new state-of-the-art cargo center at London Heathrow Airport (LHR).

Part of the company’s ‘dnata City East’ complex, the bespoke facility further increases dnata’s capacity at LHR, ensuring smooth and continuous handling of a wide range of cargo amid rapidly increasing demand. reliable and secure air freight services in the UK.

The ground handling provider’s expansion makes dnata City East the largest offsite cargo handling operation at the UK’s largest commercial aviation hub.

The new 10,500 m² facility (“Phase II”) has been designed to operate in conjunction with dnata City East’s existing 22,500 m² facility (“Phase I”) which opened in September 2019.

dnata will handle all air freight for Virgin Atlantic Cargo and Delta Cargo at dnata City East. Exports will remain in dnata’s Phase I facility, while the new Phase II facility will handle all imports, providing airlines with significantly increased processing capacity.

Located immediately south of LHR, dnata City East’s two facilities have been specifically designed to meet the operational needs of dnata and the two airlines.

They incorporate the latest carbon reduction initiatives in design and operation, including the use of photovoltaic solar panels, air source heat pumps and electric vehicle charging.

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dnata City East has already achieved a BREEAM “Excellent” environmental rating for its design phase, and the same status should also be achieved for the construction process.

Including dnata City East, dnata now offers cargo services from eight LHR facilities with a team of over 750 highly trained employees, all of whom bring top-notch cargo handling infrastructure and services to over 30 international airlines at one of the world’s leading cargo airports. destinations.

In 2021, dnata handled over 500,000 tonnes of cargo in London.

Alex Doisneau, Managing Director of dnata UK (Airport Operations), said: “We are delighted to announce the completion of dnata City East, a truly world-class facility. Our brand new cargo complex offers bespoke solutions, cutting-edge technology and enhanced cargo capacity to help our customers achieve sustainable growth at the UK’s busiest airport. »

Philip Wardlaw, Managing Director of Virgin Atlantic Cargo, said: “As we continue to work with our joint venture partner, Delta Cargo, we have further strengthened our performance targets and our commitment to our customers.

“That’s why we couldn’t be more delighted to have this incredible facility, which enables us to deliver an exceptional customer experience in one of London Heathrow’s largest offsite cargo handling operations.”

Vishal Bhatnagar, General Manager Cargo Operations, Delta Cargo, said: “Our UK cargo operation, in partnership with Virgin Atlantic, is a vital part of our global network.

“Opening this dnata facility strengthens our ability to provide customers with a unique experience to pick up and deliver shipments for both partners, making it easier to do business with us.”

Over the past few years, dnata has invested heavily in advanced infrastructure, state-of-the-art equipment and technology, consolidating its position as the UK’s leading air freight service provider.

Having added seven facilities, including six new builds, to its infrastructure over the past eight years, dnata now operates 13 cargo centers at six airports in the UK. The company is able to handle more than 800,000 tons of cargo per year across the country.

Read more: dnata to expand freight operations in Germany

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